Sub-processors

Last updated: September 6, 2026

このページは英語のみです。当社の委託先の一覧です。

Overview

FormEdge, operated by Value Inc., uses the following third parties to process Customer data. In this page, “Account Data” means tenant account information (such as the account holder’s name, email address, billing details and settings), and “Submission Data” means form responses and attachments collected by tenants through their forms.

This list supplements the Data Processing Addendum and the Privacy Policy.

Current sub-processors

Sub-processorPurposeLocation of processingDataTransfer mechanism
Cloudflare, Inc.CDN, WAF, DNS, bot protection (Turnstile), file storage (R2) for attachmentsUnited States (global edge network)Account, SubmissionProvider DPA
Railway Corp.Application hostingSingapore (US company)Account, SubmissionProvider DPA
Neon, Inc.PostgreSQL databaseSingapore (US company)Account, SubmissionProvider DPA
Upstash, Inc.Message queue and short-lived cacheSingapore (US company)Account, SubmissionProvider DPA
Clerk, Inc.AuthenticationUnited StatesAccountProvider DPA
Stripe, Inc.Payment processingUnited StatesAccount (billing)Provider DPA
Resend, Inc.Transactional emailJapan (Tokyo sending region; US company)Account, Submission (notification emails may contain submission content)Provider DPA
Anthropic, PBCAI features (form generation, page editing; spam screening when enabled by the Customer)United StatesAccount (prompts), Submission (only for spam screening enabled per form)Provider DPA; inputs are not used to train models
Grafana LabsOperational metricsUnited StatesNo personal data (aggregated metrics only)n/a
Openprovider B.V.Domain registration (only when the Customer purchases a domain)NetherlandsAccount (registrant details)EU-based
Microsoft CorporationSupport mailbox (only when the Customer contacts support)Japan / United StatesAccountProvider DPA

International transfers

Transfers from the EU/UK to Japan rely on the EU and UK adequacy decisions for Japan. Onward transfers to sub-processors are covered by each provider’s data processing agreement, including EU Standard Contractual Clauses where applicable.

Customer-configured destinations

Destinations and integrations the Customer configures are chosen by the Customer and are not FormEdge sub-processors. Where the Customer sets up notifications (Slack, LINE, webhooks, email recipients), FormEdge delivers Submission Data to those destinations on the Customer’s instruction. Where the Customer connects an Instagram account (Meta Platforms, Inc.), FormEdge only retrieves the Customer’s own posts and does not send Submission Data to Meta. AI clients connected via MCP or the API read Submission Data within the scope the Customer authorises.

Changes

FormEdge updates this page when it adds or replaces a sub-processor. Material changes are announced in the dashboard or by email to workspace owners. Customers who object to a change may stop using the affected feature or terminate under the Terms of Service.

Last updated: September 6, 2026